STANDARD Delivery Service: 

 - Free Delivery on order of $500 or more. Ship to your place in Hong Kong General Area (includes Tung Chung)

 - Order below of $500, only charge $50 for the Hong Kong General Area (includes Tung Chung  ) 

- Delivery lead time is around 3-5 business days

Delivery charge will be shown upon you fill in the address on the checkout page or you can check this out from below the table. No other charge will be received.

Any question please feel free to contact us by email at cs@jollymap.com or call our hotline at +8522342-0780 or whatsapp: https://wa.me/message/GFIF6ATFZRNHH1

Standard Delivery Terms & Conditions:

1. Free Delivery Offer is only limited to the specific delivery method and regions, and is only applicable to the first delivery only.

2. Standard Delivery Service applies only to items in their original package (Bicycles please use Easytake Bike delivery service). 

3. Items will be shipped within 2 working days after verifying the payment.

4. The customer must arrange an adult aged 18 or above to receive the goods within that period. 

5. Outlying islands are Ma Wan and Discovery Bay, Lantau Island, Cheung Chau, Lamma Island and Peng Chau (Tung Chung, Ma Wan and Discovery Bay are not on the list).

6. Delivery service to outlying islands (excluding Tung Chung) and Macau is 9 AM to 6 PM from Monday to Saturday. No delivery service on Sunday and Public Holidays.

7. Shipping rate is calculated by order. Each order is calculated separately and cannot be combined.

8. Standard Delivery Service does not include the following area: Post office box, exhibition venues, warehouses, hotels, construction sites, Hong Kong International Airport, Disneyland, Frontier Closed Area, piers, houseboat & yacht.

9. Delivery service will be suspended during adverse weather (including but not limited to thunderstorms, typhoon signal no. 8 or black rainstorm signal), suspension of vessels due to weather conditions, heavy flooding, road blockage or closure. No extra charge is required for rescheduling.

10. If delivery needs to be rescheduled due to unattended address upon arrival, the customer needs to pay a $50 executive fee & the delivery fee for redelivery. The new delivery date will be arranged by the logistic company.

11. Working days are defined as Monday to Friday; Saturday, Sunday and Public Holidays are not included.

12. No delivery service is available on Sundays and Public Holidays.

13. Jollymap reserves the rights to define and modify the terms & conditions of the listed service.

"Easy Take" Bike Delivery Service

- Bike 100% assembled

- Easy and comfortable to pick up

- Anti-collision packaging for protection

6 Steps for how to order：

1. Choose the bike you want to purchase and add to the shopping cart.

2. Select "Shipped from Wareshouse" in Delivery Method.

3. Enter your delivery address. If the delivery district can be provided the "Easy Take" Bike Delivery Service, system will show the service options automatically. 

4. Select (1) "Easy Take" Bike Delivery Service - Home Delivery or  (2) "Easy Take" Bike Delivery Service - drop off point

5. After selected the delivery method, please select "Delivery Date"* (For more details, please refer to the timetable)

6. Checkout and the order is completed.

**The delivery fee is charged based on one bicycle. If two or more bicycles are required to be delivered, delivery fee will be charged separately for each bicycle.**

If two or more bicycles are required to be delivered in order, please click here for the : "Easy Take" Bike delivery Additional Charges 

**We will install the bike accessories on the bike (e.g. bell, bottle cages) in the order. If you do not need to install the bike accessories or have other needs, please contact us by email after you placed an order. Please inform us at least 48 hours before the scheduled delivery, otherwise, the delivery date might be delayed.**

Reference: 

"Easy Take" Bike Delivery ServiceBicycle Delivery Service – Terms & Conditions

1. Unless otherwise specified, all delivery discounts do not apply to bicycle delivery services.

2. Drop-off point and door-to-door bicycle delivery services are charged per bicycle. For two or more bicycles, each will be charged accordingly.

3. Customers must provide a valid local mobile phone number to receive WhatsApp messages.

4. Drop-off point delivery means the driver will deliver the bicycle to a designated pickup point. The pickup point must be a location near the customer's address where a 5.5-ton truck can legally park for free. The driver will determine the actual parking location based on road conditions. Drivers can refuse requests to park in paid or illegal parking areas.

5. Customers should wait at the designated drop-off point in advance. The driver will wait for a maximum of 10 minutes upon arrival. After this time, the driver may leave without notice, and customers will need to pay a second delivery fee plus a $100 administrative fee.

6. Door-to-door delivery service does not include climbing stairs. For buildings without elevators, delivery will be made to the ground floor. The delivery service covers a range of 30 meters from the unloading point to the delivery address.

7. Delivery fees will not be refunded if the driver waits overtime at the pickup point or if no one is present to receive the delivery. Customers must pay a $100 administrative fee plus a second delivery fee for re-delivery arrangements. The new delivery date will depend on available time slots and schedule.

8. Bicycle delivery service excludes roads inaccessible to 5.5-ton trucks, exhibition venues, warehouses, hotels, units under renovation, construction sites, Hong Kong Airport, Disneyland, outlying islands (excluding Tung Chung, Ma Wan, Discovery Bay), restricted areas, piers, houseboats, and yachts.

9. Delivery service may be delayed or suspended during severe weather, flooding, road blockages, or closures. We will contact customers via WhatsApp or phone to make alternative arrangements.

10. The recipient must be 18 or above and an authorized customer representative. Any instructions/information provided or actions taken by the recipient represent the customer. The delivery driver will contact you before delivery to notify you of the arrival time and waiting location.

11. There is no delivery service on Sundays and public holidays.

12. Bicycle accessories (e.g., bells, bottle cages) purchased in the same order will be installed on the delivery bicycle (excluding bicycle parts and modifications). If customers do not require the installation of accessories from the same order or have special requirements, please get in touch with us by email or WhatsApp immediately after placing the order. If Jollymap is not notified of order changes 48 hours before delivery, the delivery date may be delayed.

13. Jollymap reserves the right to interpret and modify the terms & conditions of the listed services.